OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
17 ratings and 11 comments received in the last 90 days.
10 June 2025
Again cost can be an issue
09 June 2025
All was videoed
09 June 2025
I feel the whole thing could have been handled a lot better and communication to get things done would help. On a plus point your reception team do a great job.
09 June 2025
Again great customer service
04 June 2025
Excellent service, waiting area was good, enabled me to work whilst the car was serviced
22 May 2025
Important or trivial work always completed satisfactorily. So nice to have Nicole work on my case. Very helpful with a genuine smile.
19 May 2025
Superb service. Very clear and detailed video provided by the mechanic which was very helpful. Thank you
03 May 2025
Super helpful and welcoming staff - particularly the ladies on reception. MOT and health check was done quickly and car was cleaned to perfection inside and out.
02 May 2025
Service advisor was friendly happy and very polite
26 June 2025
Although I had to wait 3 hours, they did a good job, full diagnostic report and software update and I must have had half a dozen complimentary coffee n biscuits ??