OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
14 ratings and 8 comments received in the last 90 days.
09 September 2025
everything explained to me
28 August 2025
Efficient friendly service and car returned clean and valeted
14 August 2025
It's very easy to cut corners when the economic climate is under pressure, but JCT600 paid attention to making the experience wholesome
12 August 2025
The staff member who dealt with me was not aware that I had made a complaint & she did not ask me what the issue had been which led to my complaint & the reason why I had brought the car back
27 July 2025
Happy with service.
23 July 2025
Booked service through the Mini app. Garage were aware of requirements. However several hours after drop-off they called to say they had no brake pads and so couldn't perform the service. I'd taken the day off work so wasn't ideal. V good otherwise.
26 June 2025
Although I had to wait 3 hours, they did a good job, full diagnostic report and software update and I must have had half a dozen complimentary coffee n biscuits ??
10 September 2025
Excellent service with friendly staff.