MINI

"Simon was helpful and not at all pushy"

"Liam is such a loverly young man and always went the extra mile"

"Fantastic service and help"

"After 3 phome calls and some great customer service from Simon Ado, my cheque was released after an overpayment mix up. He made it a good buying experience"

"Matthew the salesman was great, relaxed and informative. The process was painless my only mini gripe would be there wasn't a great choice of stock on site."

"Very good overall"

"they were courteous knowledgeable and very approachable... the sales lady Debbie Cottrell was absolutely fantastic ..customer said that they would continue to use the dealership as the service they have received on purchasing their 3 MINI'S has been"

"I was recommended to JCT600 Mini by my parents who have also bought from them, Debbie in particular. How right they were, from the moment I walked in to the moment I drove away with my car, I felt they did everything they could for me."

"Wasn't called back when i requested it the car was missing a few bits."

"Very helpful and friendly staff"

"Felt pushed into a sale and test drive was with a different model to what I ordered."

"Robin and Matt were truly fantastic. it was the most amazing experience. My car was what every girl dreams of, wrapped in a big pink bow and a big bunch of pink flowers"

"Matt who we first spoke to was excellent, Debbi was in charge when matt was on holiday really"

"Wasted second visit, bonnet not closed properly, had to do it myself"

"mini customers get treated worse than bmw ones despite the new mini building"

"Very understanding staff Joanne in service department very helpful and very efficient."

"They were very informative and the car was on time and cleaned."

"Service completed on time but washing took too long."

"The first visit I made on that subject they gave a salesman the task of seeing if my bluetooth could be sorted, then I got the quality control manager who booked the car in, I wasn't impressed at being handed over to the salesman"

"There was no one to make the decision regarding removing my sunvisor and it failed the MOT because of this, and I was without my vehicle for another day, I think someone could have taken the initiative and removed the sunvisor from the windscreen."

"I feel as though the dealer lied to me during my last visit as i was told my car was been valeted but i saw someone tring to fasten trim back on to my car and it was not cleaned."

"I was booked in at 8.30 but waited outside the dealership for 15 minutes as the service dept. was closed. I was told that on Saturdays the service dept was in the BMW site. I was not told when I booked and I specifically asked where to go."

"The vehicle was booked in for a bulb replacement and the visit developed into an interim service"

"replacement of a punctured tyre"

"There was some delay before I was seen and also a longer than advised wait due to a back up at the car washing stage."

"had asked for tyrs to be checked but that message was not passed on"

"The staff do exactly what the promise, they ring back when they say they will, put the expert mechanic on the phone and check costs with you."

"I thought the process of getting the car in for a thermostat fault was too long, four days."

"Have problems booking a courtesy car every time, need more than 1 automatic"

"I was kept well informed, they called me when it was ready. It was cleaned inside and out."

"Always good."

"Car serviced earlier than booked after service car washed and vacced out"

"In over 30 years its the best garage Ive used. Issues I have are minor."

"Complete pleasure to sit and wait in such a great environment"

"collection and terurn service very convenient for me"

"I was not kept informed. I found out from my dad that the car had failed its MOT. We came away not know what needed to be done or how much it was. I also had to wait for parts."